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Topic

Subscription cancellation practices

5 mentions in 2 episodes

Also known as Subscription cancellation

The hosts discuss alleged obstacles to canceling Adobe subscriptions and disclosing early termination fees.

Mentions

653: To Violate, or Not to Violate?

  • 17:19

    hiding early termination fees and making them jump through hoops to cancel subscriptions

  • 17:42

    early termination fee disclosures that were buried in fine print

643: Mechanical Goslings

  • 1:04:28

    their cancellation problem is, let's say, problematic.

  • 1:06:16

    They bury all this stuff now on purpose

  • 1:06:49

    if I can sign up online, then I got to be able to cancel online.